Sorted, the Delivery Experience Platform, has closed its Series C funding round for $40 million and acquired Clicksit, an automated returns company. This acquisition will enable all retailers, ranging from large enterprises to small and medium businesses, to have access to next generation post-purchase experiences for the first time.
The acquisition sees Sorted transform into a unique all-in-one, end-to-end, Delivery Experience Platform – bridging the gap between post-purchase and returns experiences in one ecommerce platform. It is also a testament to UK innovation, with both Manchester-HQ’d companies joining forces to deliver the best in ecommerce delivery on a global scale.
The next generation of Sorted sees its existing products – including leading post-purchase tracking and communications product, SortedREACT – undergo considerable development to further enhance the platform.
Having recently announced the appointment of new CEO Carmen Carey, the acquisition also marks Sorted’s continued expansion into the US market with Clicksit’s growing number of US returns management customers.